You visit our webshop and select the desired service for
your tools, e.g.: For an HM saw blade, you select the
tooth shape and then select the number of teeth on the saw blade.
After that, you go to checkout, enter the required information,
and simply complete the order online. After placing the order,
you will receive a confirmation with all the details as well as a shipping label
(more on this in step 2).

In this option, you send
your tool to us in your own box. To do this, select in the
ordering process (Own shipping round trip) or (Own shipping only
return). If you decide on round trip, then
you will receive a DHL label for your box from
us after completing the order, you attach it and drop off the package at a post office,
Packstation. Alternatively, you can also hand the
package to your Post/DHL delivery person.

With own shipping only return, you can select your
preferred transport service and send the package to us, here
you only pay for the return shipping via DHL.

In this option, you send us your tools in the pre-sent
Schärfdienst24 box, which you can add to your HM
saw blades up to 500mm on the product page for a flat fee.
At checkout, you can then select the round-trip service. After placing your order, the box will be sent to you,
it also contains the label to send it to us, and you can then pack your tools,
afterwards use our DHL label or take the
package to a post office, parcel locker, or give it to the delivery driver.

As soon as your tool arrives with us, we carefully check all items in your order to ensure everything is complete. If everything is in order, we give the green
light to begin sharpening the tools. If anything seems to be wrong
or if there is any damage, we will contact you immediately.

The sharpening process begins, and your tool will be restored to optimal condition. With the latest technology and expertise, we guarantee
that you will receive your tool back in perfect condition.

After their tools have been successfully sharpened, they undergo a final inspection before being securely packaged and returned to you.

Thanks to our quick turnaround and secure packaging, you will receive your
freshly sharpened tools back in no time – ready for your next project!

In this way, we are supporting a more sustainable approach in the tool industry.

If you choose Option A, self-shipping (your preferred carrier), select the first option during the
checkout process. For €5.90, this includes a return DHL label with insurance coverage of up to €500.

Once the order is complete, please package the tool yourself and send it to us using the carrier of your choice.

For option B, self-shipping (via DHL), select the second option during the ordering process. For €11.90, this includes a DHL return label to us and the
return shipping to you, all insured up to €500. You will receive the label via a separate email after completing your order, no later than the next business day.

Once the order is complete, please pack the tool yourself and hand it over at a post office, Packstation, or to your DHL delivery person.

Don't have a box? No problem. For the carbide saw blades, you can
order our practical Schärfdienst24.de box as well. This
will be sent to you after completing the order. If requested, it can be sent directly with a
label to us. (We charge a one-time flat fee for the box).